Question

SFTP access, why does it not just work?

I’ve set up all keys etc yet all I get is the following error is FileZilla:

Command: keyfile “D:\path\to\ssh_keys\private_email_passphrase.ppk” Command: open “root@138.197.105.183” 22 Error: Disconnected: No supported authentication methods available (server sent: publickey) Error: Could not connect to server

Anyone have an in detail solution of how to connect? Apart from the DO one which I followed to the letter but doesn’t seem to work.

Many thanks

Show comments

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Accepted Answer

Because the key used is not an authorized key for the root user.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.