Question

SFTP MESSAGE:Server refused our key

When i try to open filezilla sftp, this error Could not connect to server, server refused our key. I try a new public key and nothing.

Show comments

Submit an answer


This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

alexdo
Site Moderator
Site Moderator badge
April 20, 2023

Hello @darkray

Can you confirm if your ssh-key is working when using a ssh-client like PuTTy or terminal client? You can double check the key configured in FileZilla and make sure the key is also present on your droplet and has the correct file permissions.

https://www.digitalocean.com/community/tutorials/how-to-use-filezilla-to-transfer-and-manage-files-securely-on-your-vps#sftp-via-ssh2-key-based-authentication

Hope that this helps!

KFSys
Site Moderator
Site Moderator badge
April 20, 2023

Hey @darkray,

Have you added your public key to your Droplet? You need to add the key to /root/.ssh/authorized_keys file and then you should be able to enter using the key.

You can check the following tutorial on the matter, it should further help you out:

https://www.digitalocean.com/community/tutorials/how-to-use-filezilla-to-transfer-and-manage-files-securely-on-your-vps

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.

Become a contributor

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow — whether you're running one virtual machine or ten thousand.

Learn more
DigitalOcean Cloud Control Panel