SFTP working for Filezilla but not for for my Editor called Komodo Edit

Question

I am trying to edit my files directly via a HTML editor called Komodo Edit. It uses a SFTP remote connection to retrieve the files and allow me to save directly.

However, it does not seem to connect and kept prompting me for the password.
Anyone can help on what’s wrong?

Answer 1

damien396 June 3, 2017

Thank you for replying kamain7.

I am using a password. had a password sent to me via email after I created the droplet.
Then I changed my password and use that to login via ftp.
So, with those steps, I am guessing I am NOT using SSH.

Reply Report

Answer 2

ymeriergi June 4, 2017

damlen396 are you sure that your editor supports SFTP or port 22, i belive it supports only FTP with port 21

Reply Report

damien396 June 5, 2017

Thank you for replying ymeriergi. I guess I am sure.
It has the option to select SFTP and to put in the port number.
Reply Report
- ymeriergi June 5, 2017
  
  Hey @damien396 It works for me see It.
  Is this your configuration ?
  And what OS you use ?
  
  http://prntscr.com/fg687x
  http://prntscr.com/fg699p
  
  Reply Report
  
  damien396 June 6, 2017
  
  yes, that is the same config I am using.
  On a MAC.
  
  Not sure if that is the issue or my password is too complex?
  
  Reply Report
  
  ymeriergi June 6, 2017
  
  i am using it in windows,
  maybe your password is too complex try to change it and can you send me the error that it says to you ?
  
  Reply Report
  
  damien396 June 7, 2017
  
  I contacted support and got it fix while looking at the server log.
  The issue is that my software is actually too old, so that and the server can’t “talk” properly.
  Updated it and it is solved.
  
  Thank you so much for your help!
  
  Reply Report

Answer 3

damien396 June 5, 2017

Thank you for replying ymeriergi. I guess I am sure.
It has the option to select SFTP and to put in the port number.
Reply Report
- ymeriergi June 5, 2017
  
  Hey @damien396 It works for me see It.
  Is this your configuration ?
  And what OS you use ?
  
  http://prntscr.com/fg687x
  http://prntscr.com/fg699p
  
  Reply Report
  
  damien396 June 6, 2017
  
  yes, that is the same config I am using.
  On a MAC.
  
  Not sure if that is the issue or my password is too complex?
  
  Reply Report
  
  ymeriergi June 6, 2017
  
  i am using it in windows,
  maybe your password is too complex try to change it and can you send me the error that it says to you ?
  
  Reply Report
  
  damien396 June 7, 2017
  
  I contacted support and got it fix while looking at the server log.
  The issue is that my software is actually too old, so that and the server can’t “talk” properly.
  Updated it and it is solved.
  
  Thank you so much for your help!
  
  Reply Report

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