Question

Site can't be reached

Posted November 19, 2018 5.4k views
UbuntuApachePHPWordPress

Hi guys, need some help.

Out of nowhere, my website (www.wasd.pt) stopped working. I’ve checked my DNS configs and even tried other browsers in despair.
I can ping the domain, tried to access over the IP (178.128.161.24) but no luck, It says always “Site can’t be reached”.

Went to see the Apache 2.4 log and I have this error:

AH00169: caught SIGTERM, shutting down
AH00163: Apache/2.4.29 (Ubuntu) configured – resuming normal operations

Is it because of this? I’ve search on Google, here in the forums, but I can’t put it back online.
Can anyone help me?

This was a pre-built droplet from DO with WordPress. (PHP7, Apache 2.4)

Thanks in advance!

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3 answers

Well just found something very weird (too me at least).

Tried to visit the website with my phone and it worked! but it doesn’t work with my home network…

  • Hi there!

    If you open a ticket up with us we can help you determine why you are unable to access your droplet from your location. :)

    -Will

Hi Will! Thanks for reaching out. The ticket was already open [Ticket #2528437] :)

Also having the same issue. Can’t visit my site on my dev machine. Everywhere else works.