Sites down - Error establishing a database connection and can not login to server with PUTTY
All my sites are down since the 20th, with either a blank page, or an "Error establishing a database connection" message. I open a support ticket, and thus far got a very technical answer about "not enough memory", but no help in solving my problem, the sites being down.
So I some reading, and wanted to reboot the droplet, unfortunately, I can not login to the server using putty (or winscp or bitvise). I setup putty using the instruction I found here, but I get a "network error: connection refused".
Any help would be appreciated. I am suing windows 8.1
Thanks in advance