Slow issue in NYC1 - cannot log support request!

I have an issue with one Droplet in NYC1 that takes several minutes to boot. Once booted it is pretty slow.

Another droplet is super quick in NYC1.

I would raise a support ticket but cannot log in to the Support console as it says account not found! I use Google SSO for my DO account.


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Hello, @leeJellyfish

There was a Maintenance in NYC1 that took place on Jun 4, 2020 which was completed. You can find more information about it here:

And generally speaking you can always check for any ongoing issues or maintenance information on our status page:

Please reach out to our amazing support team who will be more than happy to assist you with your account issue!

If you’re still experiencing issues to access your account just let me know.

Hope that helps! Alex.