Hi,
We have a support ticket open: https://cloud.digitalocean.com/support/tickets/1466016
There has been no response from Digital Ocean in over 3 hours…
This is an important server for us, so we would appreciate a response.
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You’re not paying for a support SLA, theres no guaranteed response time. Implement redundancy instead.
i have a domain.com point to digital ocean loadbalancer ip to distribute to 2server. when i try to use access the web via domain.com it is extremely slow and sometimes even timeout. but when i try via my server hostname it is working normally, what possible cause to this? is the load balancer slow in forwarding request?
@nanohost We understand your concern. kindly post your issue in community section so we can assist you on this.
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