Question

SMTP blockedTicket

Posted October 12, 2017 793 views
Email Ubuntu 16.04

Hello I have opened a ticket #673364 to get unblocked on SMTP ports,

I have double checked firewall and modified settings on gai.conf file. (precedence ::ffff:0:0/96 100)
Yet, I am not being able to send mails.

I am starting my business and stuck with this.
Thank you very much for your prompt help.
Kind Regards!

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1 answer

Hi there @dcassisi,

Sorry for the very delayed response here!

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

If you are in this situation where SMTP ports have been restricted on your account, please reach out to our amazing support team who will be more than happy to assist you! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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