insidegui
By:
insidegui

SMTP timeout

December 22, 2013 7k views
Followed the instructions here: https://www.digitalocean.com/community/articles/how-to-install-iredmail-on-ubuntu-12-04-x64 I can receive e-mail but when I try sending e-mail to any address (tried gmail, icloud, etc) the logs show something like this: "connect to alt3.gmail-smtp-in.l.google.com[173.194.70.26]:25: Connection timed out" If I try to telnet alt3.gmail-smtp-in.l.google.com It says "Trying 173.194.70.26..." and hangs. My server is new, iRedMail is the only thing i've installed.
9 Answers
I contacted support, apparently they do block SMTP from new clients, I had to send them a copy of my ID to unblock It. Now It's working.

Thank you
Gmail does not use port 25.
Okay, but what do I do? I'm not trying to use gmail, I'm simply sending an e-mail using roundcube and my server, I didn't set the port anywhere :S
I would recommend opening up a support ticket with support to see if there is anything that could be blocking it.

My god! I was like 24 hours trying to install a e-mail server. Tried iredmail not worked at all, tried many other stuff, ended up with citadel (not working too).

Now i see the problem! Wow, its kinda a relief anyway... I'm going to open a ticket.

  • lhs182, the same with me,

    DigitalOcean, why don't have transparency about server and network limitations?
    why don't put a disclaimer in your tutorials about MAIL SERVERS?

Same:

DigitalOcean, why don't have transparency about server and network limitations?
why don't put a disclaimer in your tutorials about MAIL SERVERS?

This is outrageous. I have spent the past days trying to figure out what the problem was.

I have been also an AWS/EC2 user and they have always been very transparent as to when restrictions to my account were in place. Being left in the dark while paying for full server service was extremely disrespectful.

To me it only shows Digital Ocean should be used with caution for production.

+2 Same:

DigitalOcean, why don't have transparency about server and network limitations?
why don't put a disclaimer in your tutorials about MAIL SERVERS?

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I`m having the same problem right now. I have a client who is concerned because cannot send e-mails after I migrated his site to DigitalOcean. I spent days looking for the trouble and just now I discovered this block. I always recommend DigitalOcean for new customers, but I am rethinking this approach. Better go to Linode and have no nasty surprises like this. This is disrespectful attitude with developers.

+3!

DigitalOcean, why don't have transparency about server and network limitations?
why don't put a disclaimer in your tutorials about MAIL SERVERS?

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