By Matteo Rossi
Hi all, I’m trying to transfer a snapshot from account A (the droplet owner) to B (the receiver) and everything seems to be ok.
But when I try to create a droplet from the transferred snapshot in account B, the app states Oops something went wrong… and the snapshot disappears.
I’ve tried changing snapshot region before transferring it but the result doesn’t change…
I’ve tried several times, each with the same outcome… Anyone can help?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hi,
That’s definitely not supposed to happen. Can you please open a support ticket through the control panel so that the team can look into this issue?
/cc @mikelacourse
Hey there,
I have the same problem … so annoying, I had to do this transfer for client this morning … can’t do it !
I encountered the same issue today and have a ticket open with the DO support team.
They informed me they are aware of the issue and are looking into it. I am seeing the following error on the accept snapshots transfer page, which “may” be the issue.
“GET https://cloud.digitalocean.com/api/v1/regions/8 404”
I’m hoping this is fixed ASAP since there is no Droplet transfer option - I rely solely on the snapshot transfer feature.
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.