Question
Snapshot transfer recipient not receiving the snapshot
- Posted December 30, 2019
- Ubuntu 18.04BackupsDigitalOcean
I’m transferring the snapshot to another account/owner per this guide: https://www.digitalocean.com/docs/images/snapshots/how-to/change-owners
However, in the receiver’s account the snapshot transfer does not appear for them to accept. It’s been about an hour. Any tips?
Subscribe
Share
Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Sign in to AnswerThese answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
I was having this issue, transferring snapshots between Digital Ocean Teams. I solved this problem like this:
From the recipient Digital Ocean Team (I presume this works for recipient accounts also), go to Projects > Resources > Take a Snapshot
Then you should see your pending inbound transfer.
Hey,
We have seen this before, normally its been an error with the account email. Or two accounts under the one account.
Once you confirm the email was correct, I would just send a friendly message to DO support to see what status the transfer is in.
Regards
Simon SnapShooter DigitalOcean Backups