Question

Spaces custom subdomain not working

When I try and access the subdomain that’s connected to my space (spaces.mysite.com) I get a message that says “This site cannot be reached. Check if there’s a typo in spaces.mysite.com DNS_PROBE_FINISHED_NXDOMAIN”. I’ve setup a custom domain with the space and it has a valid certificate, but for some reason I cannot reach it with that domain.

I can access my files from https://myspace.nyc3.digitaloceanspaces.com, but when I type a path like /profilePicture.jpeg the image is downloaded, not displayed in the browser, if I used the S3 API to upload the image. If I upload the image from the control panel it’s displayed and not downloaded. How can I fix these errors?

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Bobby Iliev
Site Moderator
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• October 9, 2022

Hi there,

Regarding your domain name, when did you make the DNS change? Note that it might take up to 24 hours for the DNS cache to clear over the Globe before you can see the new DNS records.

Regarding the images being downloaded, would you mind sharing the code snippet that you are using to upload the images via the Spaces API?

Best,

Bobby