Related

Product DigitalOcean Spaces: Simple Object Storage Product
Custom domain name for Spaces shows list of all files Question Question
How to handle small files for DO's Spaces performance? Question Question

Question

Spaces is not responding for me

Posted May 24, 2019 1.7k views
DigitalOceanObject StorageUbuntu 18.04

I have a NYC3 Space that moving files or renaming them in the dashboard is not working. It keeps loading forever (Saving…/Moving…) and in the end it never makes the change.

This is preventing me from working, why isn’t any header about the issues in NYC3 spaces?

PS: It’s still serving files fine.

Add a comment
hiagos93
By:
hiagos93

Related

Product DigitalOcean Spaces: Simple Object Storage Product
Custom domain name for Spaces shows list of all files Question Question
How to handle small files for DO's Spaces performance? Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer
efox May 28, 2019

Hey there,

My name is Ethan, I’m from the Storage Developer Support Engineering team. Could you open up a ticket with details about the objects/folders that are failing to move (along with the Space name) as well as browser request/response headers detailing the failure? (Chrome example for grabbing headers)

Once we have information regarding these failures we can work on resolving the issue on the client-side.

You can also use s3cmd to move the object or folder. All of the available S3cmd options are in their docs.

If you have any questions or need clarification on anything, just write back in and let me know! :)

Regards,
Ethan
Developer Support Engineer II @ DigitalOcean

Reply Report
Submit an Answer

Related

Looking for something else?

Ask a new question Search for more help