Question

Spamhause has marked all digitalocean ip range

Spamhaus has marked all Digitalocean IP range as spam, which causes my emails to bounce.

https://www.spamhaus.org/sbl/query/SBL368922

so if your email server is in the range: CIDR 192.81.208.0/20 (192.81.208.0-192.81.223.255)

you are marked as spammer.

in order to whitelist any IP in this range, they want digital ocean representative to talk with them, but DigitalOcean support is doing nothing about it.

D.O. your support timing is intolerable, more than 5 hrs since I’d sent you a request about it, and no answer, this problem affects THOUSANDS of your customers!!

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Hello all,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you.

https://www.digitalocean.com/support/

Hope that helps! Alex

This has happened once again apparently due to a “credit card fraud gang” hosting fake sites on the DigitalOcean system:

https://www.spamhaus.org/sbl/query/SBL519815

I’ve asked Spamhaus to remove our IP address from the block list. REALLY annoying!

I am also having the same issue. I guess I am just one of the many of thousands of Digital Oceans customers that are also experiencing the same issue.

What the??? This needs to be resolved ASAP!!!

I bet many people came into this topic from google to find out CDIR of Digital Ocean to block them all. here is the list https://ip.rst.im/blocks/digitalocean/ubnt_firewall_group enjoy the speed improvement after blocking Digital Ocean.

This is very understandable result and I also blocked all Digital Ocean IPs to protect our customer. I guess most of service providers who has brain would do the same.

also firewalls automatically share the scanner IPs and no.1 will be Digital Ocean. and they do not seem to care as long as the IPs are not UK and IE.

Just purchased a droplet to try it and seen i cant send email. I thought it was just ISP but until I found this. Now, I am worried how can I send if spamhaus declining my outgoing mails.

Digital Ocean has a hacker that they refuse to drop as a customer. I have complained about “stretchoid” for months. Unfortunately the abusedb.com is down, but here is a typical complaint about “stretchoid” using Google archive: https://webcache.googleusercontent.com/search?q=cache:t8U31PZvMlIJ:https://www.abuseipdb.com/check/45.55.21.98+&cd=1&hl=en&ct=clnk&gl=us

Can Spamhaus block an entire IP space. Yes they can. If they feel the vendor is doing nothing to control spam and hacking, they block the entire range with the assumption that the hacker will just get a new IP in that range.

I posted a rant on this very topic a few days ago with little response.

I use FreeBSD, otherwise I would have left Digital Ocean a few months ago.

And if I want to have my own server?

Any IP space is by definition shared, it just makes no sense to block an entire space!

Why are you sending emails from shared IP space if you care about deliverability?