Question

SSH Access Denied and FileZilla Authentication Failed.

Posted March 20, 2021 188 views
NginxDigitalOcean

Hi, can anyone help me with my problem regarding my SSH Access Denied and FileZilla Authentication Failed, I already ticket this but it didn’t.

It happens unexpectedly one day when I open my Putty it gives me an SSH Access Denied error also in my FileZilla Authentication Failed error.

Please help me it is a huge help for me

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2 answers

Do you use password to connect to ssh?

  • Hi thank you for your reply, Yes I do have actually I can connect to my digital ocean console using root and other admin user but in my Putty I can’t gain access on it

Hi there,

In this case I could suggest following the steps here on how to recover access to your Droplet:

https://www.digitalocean.com/docs/droplets/resources/lost-ssh-key/

Regards,
Bobby