Question

SSL does not work on subdomain

I created the Storage and connected to my site using the API key. Everything works fine, files are downloaded and deleted. When I try to connect a subdomain, and configure a DNS record on my CNAME server (to work as s3.mydomain.com), my SSL (lets encrypt) certificate does not pull me up although I added it in the CDN space settings, but the subdomain was defined like www.mydomain.com and not like s3.mydomain.com and nothing works, what am I doing wrong?


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Finding half hour solve it. Yea it is because there is no CNAME Good video for reference : https://www.youtube.com/watch?v=udDOfgVOsvQ

Hi, @Kay86

If the active DNS zone for your domain name is with NAMECHEAP (your domain name is using their nameservers) then you need to create the subdomain from their control panel and not from your DigitalOcean account.

Hope that this helps! Regards, Alex

Hello, @solomenmarketing

Could you please let me know what have you done so for and on which step you’re currently experiencing issues? You’ve mentioned that the CNAME is created but you can’t proceed with the SSL install. Could you please expand more on this, are you receiving any error messages and how exactly you’re trying to issue/install the SSL?

Regards, Alex