SSL does not work on subdomain

I created the Storage and connected to my site using the API key. Everything works fine, files are downloaded and deleted. When I try to connect a subdomain, and configure a DNS record on my CNAME server (to work as, my SSL (lets encrypt) certificate does not pull me up although I added it in the CDN space settings, but the subdomain was defined like and not like and nothing works, what am I doing wrong?

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Finding half hour solve it. Yea it is because there is no CNAME Good video for reference :

Hi, @Kay86

If the active DNS zone for your domain name is with NAMECHEAP (your domain name is using their nameservers) then you need to create the subdomain from their control panel and not from your DigitalOcean account.

Hope that this helps! Regards, Alex

Hello, @solomenmarketing

Could you please let me know what have you done so for and on which step you’re currently experiencing issues? You’ve mentioned that the CNAME is created but you can’t proceed with the SSL install. Could you please expand more on this, are you receiving any error messages and how exactly you’re trying to issue/install the SSL?

Regards, Alex