SSL Labs shows my site is secure, but when I open shows not-secure... Help??

Posted October 5, 2019 2.9k views
Let's Encrypt

My UniFi site is and SSL labs show site is secure but when i visit it shows NOT SECURE -
What else do i need to check??

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4 answers

Ok Thank you!!- There is a port number that is added to the end of the —- Is there anything I should be doing with that as far as SSL or with my DNS settings?? Im really the only one that uses the sites but just concerning all the browsers are showing not secure…
I have a ubnt cloud also and ubiquiti integrated lets encrypt into the program so setup is VERY simple and shows secure.

Hello, @cdsolutions

Your SSL Certificate is fine, you can check it via this link -

At the moment is redirecting to the https version itself, so everything appears to be fine, except for the fact the page loads the default apache page.

If you have concerns about the SSL Certificate, there is no need to worry.

Does your webserver have a 301 non-ssl -> ssl redirect in it?

For my configuration using NGINX that would look something like this…

server {
  listen 80;



  location / {
    return 301$request_url;

  • not that I am aware of.... The lets encrypt ssl worked for the initial 90 days but at around renewal time is when it stopped. Looking at the SSL Lab report all is green and show updated dates / all green. Server is Ubuntu 16.04 - I can even run the command sudo certbot renew –dry-run and shows no errors… all good. Im VERY new at linux… Thank you to all who help.

That was it… I needed to open site with out the port at the end and get the default page. Now we are showing secure. Thanks!