Subdomain pointing to VN Box/droplet but we can't access the VN box when we reach the Subdomain

I have a subdomain from Namecheap pointing to the VN Box/Droplet on Digital Ocean. But we get a connection refused page “ERR_CONNECTION_REFUSED”, this site cannot be reached when we tried accessing it.

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Hi @adeyemi,

What is supposed to be served on that Subdomain? It sounds like you either don’t have a web service to serve you anything when you reach the domain or your firewall is blocking the connection.

What is supposed to be shown when you load the Subdomain, I’ll assume some kind of an APP, is that correct? If yes, what is serving the App, is it Nginx or Apache? Check your configs there, have you configured the Subdomain on them?