I have created a droplet in DigitalOcean Ubuntu and setup wordpress site. For security, we’re using sucuri firewall and some of users getting blocked with 502 error. I connected with Sucuri support team and they are saying Hosting is blocking provider is blocking the firewall IP that’s why users are getting this error.
I’ve already added sucuri’s firewall ips in the .htaccess file.
Can you guys please help me to resolve this issue. Why only random users are blocking? I tried to access from multiple locations using VPN and working fine for me.
Here are the logs from the Sucuri. I would like to know what is the root cause issue and how can I fix this permanently.
FYI: I’m a beginner in this field. Thanks in advance :)
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