Suddenly all websites under one droplet cannot access databases

October 24, 2017 1.1k views
MySQL Apache PHP LAMP Stack Ubuntu 16.04

This morning every website I had under one droplet (this is a dev server) cannot access databases. All are throwing 500 errors. Websites with no databases work fine. Yesterday, they were all working fine. I even tried websites I haven’t touched recently and they weren’t working too. Seems to be a droplet problem? Sorry if this doesn’t make sense. Anyone run into this issue? I already contacted support but I thought I’d also check here.

2 Answers

Just rebooted and it fixed it. Super annoying though and I still don’t know why it happened....

I’m not sure this is actually fixed, although I too can get things running again (at least, temporarily) by rebooting.

I had the same issue, and then after playing around with it awhile, I came across this recent bug report:

https://bugs.launchpad.net/ubuntu/+source/mysql-5.7/+bug/1726656

This is only affecting my droplets running Ubuntu 16.04. I can get everything running again by rebooting, but I can’t actually upgrade the software—installation hangs, or I’ll get locked out.

Hopefully they can fix this soon.

Have another answer? Share your knowledge.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!