Support does not respond and I do not receive verification code email

February 21, 2018 1.3k views

My credit card probably won, my drop was suspended and I can not log in to update my credit card details.

I opened a ticket more than 5 hours ago and received no response.

I get emails normally, but I do not receive any of the digital ocean.
I do not receive email with the verification code for login or email to generate a new password.

I do not know what else to do.

They simply do not respond.

I just want to pay!

1 Answer

Not getting a response within 5 hours does not mean “support does not respond”. Have patience.

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