Support don't answer via tickets for 5 days LOL. WTF??????????????????????

Posted August 9, 2017 2.6k views

Are they really stopped to support customers???
What I should do to get an answer???

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4 answers


I do apologize for any delays you’re experiencing. While we are slightly backlogged, I’m not seeing tickets that have not received a reply in 5 days, though I’d be more than happy to check on the status of the ticket for you. Do you have a ticket ID that we can use to pull up the ticket on our end?

[#501801] - Also not responded more than 5 days just quite.

I am so, No answer again, please check my Ticket #515054

No answer guys more than a week