Support quality is declining. Please don't ruin things...
I’ve been a DO customer for many years and have many servers with you.
The reason I have stayed a customer is because of your excellent support.
But it seems something has happened recently (outsourced the support to a third party?) where instead of having excellent support (I always thought DO support was excellent) you’re now going down the route of copying and pasting answers.
Please don’t do this. Your support was the only reason to use you instead of AWS. If you continue on the path of poor support, there will be no reason to use DO anymore.
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