Support site is down, and support not replying

April 24, 2019 262 views
Ubuntu 18.04 DigitalOcean
jonathan
By:
jonathan

No reply from support in almost 24 hours, and I can’t even login to the support site now. Status says everything OK, but links are all like this: and the page is a mess:

https://cloudsupport.digitalocean.com/s/$Label.c.LoginLink%20does%20not%20exist.

Here’s a screenshot
https://www.evernote.com/l/AGZI6a1WLVpMpaCcjAZ0cd9bl-SmxmV-X9o/

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1 Answer
jarland MOD April 24, 2019

Greetings!

I’m sorry that this is causing trouble for you. We did recently do some work on the support portal, and a few issues were resolved along the way, but I’ve not replicated the experience that is shown in your screenshot. Try disabling browser extensions to see if anything may be blocking content.

Jarland

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