Support Speed of Digital Ocean
What is the normal support speed at DO? Ticket is half of hour old and no signs of reply.
99% of linode tickets are answered in 5 minutes
2 Answers
The billing is troublesome (no support of secure credit card transactions using SecureCode or Verified by Visa),
The support is slow.
I would not upgrade for any SLA, I am very unhappy with current DO service
Have another answer? Share your knowledge.
It takes one hour to reply.
The reply is not very helpful. All my banks require Mastercard SecureCode (or Visa analog).
I would not call my bank, I will go to Linode, it has no credit card problems