I am running a Ruby on Rails app on Ubuntu 14.04 droplet. And suddenly something went wrong and navigating to my app shows “We’re sorry, but something went wrong. If you are the application owner please look at the log” on my browser. Now I did a “Power off” >> then “Power On” >> then “Console Access” but not getting the login prompt.
Detailed steps below
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Hey, can you try it from an ssh client? Like putty or type ssh username@host on GNU/Linux or Unix based systems.
-Alenan
Open a support ticket from the Digital Ocean control panel and include all this information in it, if you are still unable to login to your droplet:
https://cloud.digitalocean.com/support