For us to best understand the issue that you’re observing, could you share the tool that you’re using to measure network speeds (i.e. speedtest-cli, iperf, etc.). Depending on the tool you may see wildly different results or even results that are not representative of your experience.
Otherwise, the best method for interpreting the slow speeds between your location and your Droplet is with a tool called iperf, using your Droplet as a “server” and your local device as a “client”. Once run, a blob of data will be transferred between the two locations and the average speed observed will be displayed by the program. More on how to run iperf and some considerations for its usage can be found here:
Once recorded, you can then compare this with the expected speeds of the data center that you’re reaching out to by selecting the data center that your Droplet is located in at the following URL and running the speed test:
Should the numbers be quite close, it’s likely that there’s an issue along the route that traffic is taking whether that be a throttled partner or over-saturated link from network flooding. If the Droplet is noticeably lower than the data center, please do share that information with us for further review by opening the support ticket.
Hope this helps!