Question
the support simply doesn't work
i have many tickets unresolved in my account, they simply ignoring me, whats happening? i need some response!
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I can confirm that DO support ignores customers; how sad! I expected better; a clients droplet was compromised; they turned it off saying I should make data backups and let them know so they set me up to retrieve the data; I have sent over 7 mails, not one response. The business is running on paper; this was running a very critical ERP software and now they wont even respond or make my droplet available so I get the database. Really deeply disappointing.