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I am facing an issue with my website, the website is not opening while trying to open with non-www versions - https://asapca.com/. Also I am unable to login to Wordpess admin panel - https://www.asapca.com/wp-admin/.

How can I resolve this issue? And also I am unable to access Wordpress files.


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Bobby Iliev
Site Moderator
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November 21, 2022

Hi there,

I could suggest enabling WordPress debug mode so that you could see the actual error that is causing this problem.

To do that, you need to edit your wp-config.php file and add the following:

define( 'WP_DEBUG', true );

define( 'WP_DEBUG_DISPLAY', false );

define( 'WP_DEBUG_LOG', true );

You can do that either via SSH:

https://docs.digitalocean.com/docs/droplets/how-to/connect-with-ssh/

Or via SFTP:

https://docs.digitalocean.com/products/droplets/how-to/transfer-files/

Feel free to share the actual error after that here so we could advise you further!

Best,

Bobby