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This site can’t be reached

Posted on December 9, 2016

I signed up last night for DO droplet. I changed my godaddy name servers as per the godaddy tutorial. When I do a WHOIS I see it:

… Name Server: NS1.DIGITALOCEAN.COM Name Server: NS2.DIGITALOCEAN.COM Name Server: NS3.DIGITALOCEAN.COM

I created 3 A records that all point to my droplet IP: “@”, “WWW”, and “*”

However CHrome still displays

This site can’t be reached … server DNS address could not be found.

ERR_NAME_NOT_RESOLVED

how do i fix this?



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I was able to take a look from our end and I think I’ve identified the problem. When adding a domain to the DNS system you must add the root domain like example.org and not the www subdomain (www.example.org). Creating the domain as www.example.org means that you instead created a www.www.example.org subdomain instead of the www.example.org you intended.

I’d recommend removing your domain and re-adding it to the DNS system to resolve this.

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