Question

This site can’t be reachedThe connection was reset. my server

Hi dear Team. I am facing this problem and I don’t know what caused suddenly I tried to log my application but I showed this error. laravel application and I used the Plesk platform.

 # This site can’t be reached

The connection was reset.

Try:

-   Checking the connection
-   [Checking the proxy and the firewall](chrome-error://chromewebdata/#buttons)
-   [Running Windows Network Diagnostics](javascript:diagnoseErrors())

ERR_CONNECTION_RESET
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KFSys
Site Moderator
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• February 1, 2023

Hi @alwaseetservices,

This seems to me like either your domain is not pointing to your Droplet or your Apache2 is down.

First check if your domain is pointed to your droplet by doing a ping:

ping yourdomain.com

See if the IP you get is the same as the Droplet.

If it is, SSH to your Droplet and check your Apache and if it’s running:

service apache2 status

Lastly, check if your Domain has an active configuration on your Droplet. You can enter Plesk’s panel and create one from there.