Hi, I’m suddenly unable to access my site via browser or SSH on my local machine when I have my VPN enabled (connection times out). I always have my VPN enabled, so this is an unwanted feature. Please let me know how to turn this off. Thanks.
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Hello @ashtonstarfish
You can first check if the droplet is actually online. This will give you information if the problem is local on your PC or if the droplet itself is inaccessible.
If you’re unable to access the droplet via SSH, you can try connecting from a different machine/PC and if the issue still persists you can then use the recovery console to access the droplet.
https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-console/
Another option will be to attempt a power cycle. In some cases, the droplet might be unresponsive and you’ll need to reboot it to regain access.
Hope that this helps!
Heya,
It’s possible something has stopped working on your Droplet. In order to get access you need to use the recovery console:
https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-console/
The Recovery Console provides out-of-band access and is available regardless of your network settings. It emulates the access you would have if you were sitting down with a keyboard and monitor attached to the actual server. You can use this feature to log in and revert bad settings to regain normal access.
Once inside, you can further troubleshoot what is going on.
If you can’t access the Droplet using the recovery console as well, try rebooting it and if you still can’t access it, you’ll need to contact DigitalOcean’s Support.
Hope that helps! - KFSys.