Question

Unable to access postfix account from Mozilla Thunderbird

After follow the instructions in the article: https://www.digitalocean.com/community/tutorials/how-to-install-and-configure-postfix-on-ubuntu-22-04 and have configured the MX record to my domain loja-de-software.net.br, I have tried configure the account contato@loja-de-software.net.br on my machine in the application Mozilla Thunderbird on Kubuntu. When openning the application, I got a screen asking for my name, the e-mail address and my password. I fill this information and click in Continue. The application then gives me a error saying that cannot find the settings for my e-mail account. What I am doing wrong here?


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alexdo
Site Moderator
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May 3, 2023

Hello @klebermo

What you can do is to manually enter the IMAP/SMTP settings in Thunderbird.

The droplet’s hostname will be the server name for both Incoming/Outgoing server. The secure port for IMAP will be 993 and for SMTP 465 with SSL enabled. The username will be the full mail account name user@domain.com and the password for the account with password authentication enabled.

Regards

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