Question
unable to add credit card. and raised ticket but not resolved.
- Posted on August 2, 2019
- DigitalOcean
Asked by saidesh
#2861069
why these guys are taking this much time to resolve my issue. and how can i trust this. i cant even add my credit card here
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Unable to add credit card. Cannot save payment after I’ve entered all the details. How am I suppose to use?
Hi there @saidesh,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)
Hope that helps! - Matt.