Question

unable to add credit card. and raised ticket but not resolved.

Posted August 2, 2019 205 views
DigitalOcean

2861069

why these guys are taking this much time to resolve my issue. and how can i trust this. i cant even add my credit card here

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1 answer

Hi there @saidesh,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)

Hope that helps!
- Matt.

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