Question

Unable to boot and stuck at random: nonblocking pool is initialized

Hi, i have difficult (stuck actually) to boot my droplet after i use command reboot.

What action i done before i re-boot:

  • Stop PHP/Apache/MySQL/Nginx
  • chmod 700 and rename a web application folder
  • Clean /var/log via command rm .log.
  • reboot
  • Stuck forever

Console Screen for Reference: http://imgur.com/a/9Q2CG http://imgur.com/a/9Q2CG

Few times of tried power cycle and power off, no luck to boot up anything just stuck at the command as attached screen shot, and also tried New Droplet from Snapshot and Other Region Droplet and Size but no luck again.

Sometimes stuck at random: nonblocking pool is initialized, can be quite a long time to reach this line.

BTW, i open a support ticket but seems all the staff are going holidays ? And anyway i can get help ?

Thanks.

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Marko Mudrinić • July 31, 2017

At this situations, Support can only help you. There is nothing reported but maybe there slow downs on responses due to transferring to new system, however this should be already over (update: there are actually some difficulties at the time of writing answer).

You need to make sure you didn’t applied chmod to wrong directory, or deleted /var/log or something similar.

Try getting Support to mount you Recovery Image. Backup the data, transfer it to your PC and start digging. Verify permissions on /var, /var/www and /var/log directories. Try reverting /var/www to 755, not really sure why you went with 700. Also, make sure ownership is correct. You can check it with ls -l /var/www for example. Make sure it’s root:root or www-data. Similar applies to /var - it should be 755 with ownership to root:root.

Good luck with getting it up if you didn’t already.