Hello guys,
I created an instance with apache, php and mysql where I installed wordpress.

I created a redis instance but cannot get wordpress connected.

Status: Not Connected
Redis Version: Unknown
Client: Predis
Drop-in: Valid
Connection Exception: Connection timed out [tls://private-db-redis-ams3-***:***] (Predis\Connection\ConnectionException)
Redis Extension: Not Found
Predis Client: 1.1.1
PHP Version: 7.4.2
Multisite: No
Global Prefix: "wp_"
Blog Prefix: "wp_"
WP_REDIS_SCHEME: "tls"
WP_REDIS_HOST: "private-db-redis-ams3-###"
WP_REDIS_PORT: "####"
WP_REDIS_PASSWORD: "****************"

i tied to connect with tcp and tls

with command:
redis-cli -h db-redis-ams3-**** -p **** -a ***
connects correctly

but with wordpress doesn’t work

thanks for support