Unable to connect to droplet after taking snapshot

I’m unable to connect via SSH to my droplet just after takin snapshot of the long and painful server install I just did.

The web console is accessible and I can verify that the sshd is running, and I have no iptables, ufw or any other firewall install on the centos 6.5 machine, and I can’t find a reason why I m unable to ssh to the box. Also I create another droplet from my snapshot and I can’t ssh into that one too, is this a bug? Am I doing something wrong here? First time user sorry


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Since you are able to access the console and see the ssh service running this sounds like it could be a networking issue. Try pinging your droplet and see if you are able to get a response. Then I would recommend opening a ticket with our support team so they can investigate the issue further.