Question

Unable to connect to my server through SSH

Hello,

I cannot access my server. I reseted the root password, rebooted the server and tried from another network too (and another client) but it still not works.

Any idea? The support system is not very helpful.

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Are you able to login via DigitalOcean Control Panel’s console access?

I’m running Debian 8.2 and just ran some updates, rebooted and I’m unable to login with ssh.

It appears that for some unknown reason Debian does not start sshd on reboot.

If you’re able to login with console access then try command: “sudo systemctl start sshd” and try to login again.

HTH, Kare


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I cannot access from the console in the control panel too :(

I already opened a ticket.

You can try accessing your droplet via the console in the control panel. This is not dependent on the ssh service. If you are unable to resolve the issues from there I would recommend opening a ticket with our support team so the can investigate.