Unable to create payment error.?

Posted September 19, 2018 11.8k views

Hi Digital Ocean,

I want to pay billing server, but I’m facing this error. My credit card and other information is also registered in your system.

I’m waiting for your help.

Have a nice day.


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8 answers

Hey friend!

It sounds like our payment processor is getting a denial when trying to charge your card. I recommend calling the bank / credit card company or using a different card. We also accept PayPal. I hooked you up with a little bit of an extension.


  • I’m facing the same issue, my card was charged automatically for the last two months but this month it failed and when trying to do it manually it says “Unable to create payement”

Thank you Jarland,

I calling my bank and i testing pay another webservices, its ok. but your system not accept my pay or credit card, i dont use paypal because closed in turkey. They have anyone payment method ?

Have a nice day

Error: Unable to create a payment. Added card details and made as default payment, But we are unable to make payment. Kindly let us know if there any solution

I am facing the exact same problem… My debit card is perfectly fine and it has enough funds to make the payment. My debit card has been charged successfully for the last 12 months and I already talk to my bank and they say everything is fine.

Also, I cannot delete my debit card and resubmit the details of my card because it keeps throwing the message of: “Your Card Was declined”.

Please help.

I am running into a similair issue. I’ve made payments before, but now it just says “Unable to create payment”.

I have enough balance and i am able to pay other services with my Credit Card just fine.

Thoughts how i can resolve this?

Same issue here. After trying 2 visa cards, my AmEx card worked. 🤷🏻‍♂️

I am facing the same issue. When I pay on it’s working well. but it does not work in your system. please reply what is the issue?


I have the same issue. When i try to add a new visa card this error is appear:
“We encountered an error processing your card. Please try again.”