Unable to Ping or Access Droplet


I setup my droplet (public IP: according to the DigitalOcean tutorial. I am currently unable to either ping or access this droplet through my web browser. I have verified that SSH is enabled and that the firewall is granting access to the correct ports. Could I please ask for your assistance?

Thank you!

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Site Moderator
Site Moderator badge
June 12, 2022

Hi @kennyhaegele,

I’m not sure I understand, do you have SSH access to your Droplet or not? Additionally, if your Droplet is online but can’t be pinged or access then it sounds like a Network issue. Have you made any changes to your Network interfaces? If yes, then I’ll suggest contacting DigitalOcean’s Support to help you with the correct configuration for your Droplet.

Hope that helps! - KFSys.

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up