Question

Users can't access to my website from certain countries.

Since today I’m having a problem users can’t access to my site http://carrerashipicas.net/ from an specifc country (Venezuela).

The application still working fine if I access from US. What should I do, any clue?


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hi @bubblyseagreenboat,

First, check your firewall to see if there are any specific rules on your end that could prevent access from there.

Additionally, are you sure everyone from Venezuela can’t access your App? What you can try to do is find a VPN use it to connect from Venezuela to your App/Website and see if that’s the case for you.

It’s possible if you’ve only had one report the issue to be coming from the other side rather than yours.