Various games - why the lag or issues?

Posted on June 4, 2020

Please help me understand how it works. My kids play games like Flood Escape 2 and Snow Shoveling Simulator. Sometimes 1 of them would have lag or not load at all while another game is fine. Are they run on different servers even though it’s all Roblox? Also, they’re on 2 separate ipads & Roblox accounts on the same internet connection and playing the same game, 1 ipad would load Flood Escape 2 fine while the other will not load that game at all

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jeanthornton

June 15, 2020

Hi jacobfrey121,

As you’ve mentioned this:

ipad would load Flood Escape 2 fine while the other will not load that game at all

I believe there could be a problem with a second iPad (or that’s a different tablet each time?). Have you tested it? Could you share some additional info considering this? Generally, lagging while playing via cloud storage is not an unknown issue, and there are many reasons for it. For instance, if the game is trying to download recent updates while the other user is playing a different version on another device and is using the same network: https://en.help.roblox.com/hc/en-us/articles/203314150-How-to-Reduce-Lag-and-Speed-Up-Play - some main causes are mentioned in Roblox FAQ.

(hope that’s ok to answer such questions here)

- Jean