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Virtual console requesting password, when there isn't one

Posted on January 14, 2016

Hi!

I have an existing droplet that I wanted to make a quick change on from my work computer. Now, my work computer has changed since creating the droplet, and the work computer’s public key isn’t loaded on the droplet (yet). I figured I’d go to the virtual console and add the key, and make the fix quickly while I was there, however, upon entering the virtual console I was prompted for my password. This wouldn’t be a huge deal, except I’m not using a password. :/

Is there someway that I can make my droplet realize that I’m accessing it from the DO interface, and to let me in? Or, do I have to create a password just so that I can get in for now, and then remove it again later?

Any help would be greatly appreciated!



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Currently, the DigitalOcean Web Console does require a valid password to authenticate you into it. If you used an SSH key during creation, this would mean you would need to do a password reset.

You can reset your password via your Control Panel. After doing so, it will email your account’s email address with the new root level password. If using a firewall or fail2ban, you might also wish to whitelist your IP.

Once you login with your new password, it will ask you to change it. It will first ask for the current password, then ask you to enter the new one two times.

Hope it helps! Jason Colyer DigitalOcean Platform Support Lead

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