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Run the following command via SSH (on your Droplet):
sudo ufw status
… to see if ufw is enabled (your firewall, which is standard on Ubuntu 16.x). If it is, you will need to allow the connection through the firewall.
To do this, you’d need to get the Dedicated or Shared IP address from name.com and then run:
sudo ufw allow from NAME_IP to any port 5432
… replace NAME_IP with the IP for your account.