Question

WARNING:: This server does not appear to be accessible at forum.mywebsite.eu:443.

Posted March 20, 2020 491 views
One-Click Install Apps

Hi,

I have created a new droplet “Discourse-beta-ubuntu”, then I connected to the Droplet with Putty (root - password) and Discourse’s setup is started.

But setup doesn’t work:

Ports 80 and 443 are free for use
'samples/standalone.yml' -> 'containers/app.yml'
Found 1GB of memory and 1 physical CPU cores
setting db_shared_buffers = 128MB
setting UNICORN_WORKERS = 2
containers/app.yml memory parameters updated.

Hostname for your Discourse? [discourse.example.com]: forum.mywebsite.eu

Checking your domain name . . .
WARNING:: This server does not appear to be accessible at forum.mywebsite.eu:443.

A connection to http://forum.mywebsite.eu (port 80) also fails.

This suggests that forum.mywebsite.eu resolves to the wrong IP address
or that traffic is not being routed to your server.

Google: "open ports YOUR CLOUD SERVICE" for information for resolving this problem.

If you want to proceed anyway, you will need to
edit the containers/app.yml file manually.
Discourse is now installed.  Log into your admin account in a browser to continue
configuring Discourse.

I have bought the domaind from register.it and added to Cloudflare. I have changed only DNS, to redirect to Cloudflare.

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1 answer

Hi @debynory,

It seems the droplet can’t get the actual IP as it’s being hidden behind CloudFlare. Can you try to point the subdomain forum.mywebsite.eu to your Droplet’s IP address without using CloudFlare. It shloud actually manage to connect without a problem then.

Another possibility is the issue just lies with your DNS rather than with CloudFlare. If you are uncertain how to point your domain/subdomain to your DigitalOcean service, I’ll recommend checking the following articles :

https://www.digitalocean.com/community/tutorials/how-to-point-to-digitalocean-nameservers-from-common-domain-registrars

https://www.digitalocean.com/docs/networking/dns/

Regards,
KDSys

by Josh Barnett
by Kathleen Juell
DNS is the naming system that is used to bind a domain name to a web server. In this guide, we will change the nameservers for a domain that we have registered and point it to a DigitalOcean Droplet.
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