WARNING:: This server does not appear to be accessible at

Posted March 20, 2020 1.3k views
DigitalOcean 1-Click Apps Marketplace


I have created a new droplet “Discourse-beta-ubuntu”, then I connected to the Droplet with Putty (root - password) and Discourse’s setup is started.

But setup doesn’t work:

Ports 80 and 443 are free for use
'samples/standalone.yml' -> 'containers/app.yml'
Found 1GB of memory and 1 physical CPU cores
setting db_shared_buffers = 128MB
containers/app.yml memory parameters updated.

Hostname for your Discourse? []:

Checking your domain name . . .
WARNING:: This server does not appear to be accessible at

A connection to (port 80) also fails.

This suggests that resolves to the wrong IP address
or that traffic is not being routed to your server.

Google: "open ports YOUR CLOUD SERVICE" for information for resolving this problem.

If you want to proceed anyway, you will need to
edit the containers/app.yml file manually.
Discourse is now installed.  Log into your admin account in a browser to continue
configuring Discourse.

I have bought the domaind from and added to Cloudflare. I have changed only DNS, to redirect to Cloudflare.

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1 answer

Hi @debynory,

It seems the droplet can’t get the actual IP as it’s being hidden behind CloudFlare. Can you try to point the subdomain to your Droplet’s IP address without using CloudFlare. It shloud actually manage to connect without a problem then.

Another possibility is the issue just lies with your DNS rather than with CloudFlare. If you are uncertain how to point your domain/subdomain to your DigitalOcean service, I’ll recommend checking the following articles :


by Josh Barnett
by Kathleen Juell
DNS is the naming system that is used to bind a domain name to a web server. In this guide, we will change the nameservers for a domain that we have registered and point it to a DigitalOcean Droplet.