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We're reviewing your account

Hello, i just added 5$ in my account and i received this message Your account is under review and you will shortly receive an email from us with any next steps. How long it takes? Thanks.

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Same here, been waiting over a week…abso-fuckin-lutely ridiculous

I’m gonna give vultr a try instead

I just paid $ 5 and my account is “under supervision” … The DIGITAL OCEAN service is very poor. Unfortunate!

Same problem !!! 7 days waiting and nothing !!!

Paid with Paypal at 20-12, corfimed at 20-12 by Digital Ocean… And surprise me… Nooothinngggg !!!

digital ocean has the worst system I’ve ever seen

I see that this is recurring issue for many.

I wanted to test this out to see whether I should switch some workloads here but after reading this thread, I must say that my expectations from this service have dropped dramatically and my company will probably not be switching over any workloads.

I’ve just created and account and added some balance using paypal. The account is stuck on “under review” and I can’t seem to be able to do anything. Based on the comments here, it seems that the review process may take more than a week (WHAT?!??!). Given platforms like AWS, Azure and whatever IBM has, How is this acceptable at this day and age?

What needs to happen so that an official Digital Ocean response is posted here?

Also facing this issue. Paid into account on Oct 5th. Opened a support ticket on the 12th, got inconclusive answer, then another response to my further probing that made it seem as though multiple people were handling my ticket but not reading the previous messages. Still no resolution.

same state,where can query my account is avaiable?


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Same problem !

I should have a Droplet ASAP It’s weird, and I’ve paid I hate waiting

Same thing happened to me! This is not a hacker attack! This is a company standard of hurting customers! This is a shame for a company that was serious.

They just waited for me to pay to block me and take my site down!

Who can pass away from this company !!!

Hello, i just added 100$ in my account and i received this message Your account is under review and you will shortly receive an email from us with any next steps. How long it takes? Thanks.

OMG, got the same problem. What happen with Digitalocean?

my account is Locked, and they didin’t even explain why, no reason, i paid my 5 dollars and “We’re reviewing your account”.

it’s a good service, fast vps, don’t give up, make another account, it works for me, really good service, but support… good luck if you are in the same situation

oh my god, same problem, sad new year :c, i don’t see people saying that the problem is fixed

WHERE IS CONTACT DIGITALOCEAN. MY ACCOUNT UNDER REVIEW.

!!! IS BAD FOR HOSTING.

I wish that I have read this topic before sign up to use Digital Ocean … Now my account is stuck at under reviewing step, luckily just top up only $5 through Paypal … :(