Question

web App not propagating to a domain(domain purchased from wix)

we have the domain name as https://greenbamboopictures.com/ on Wix. we deployed the website on a Digitalocean app platform. Per instructions, we have updated the CNAME records on wix and there are no A records on wix for this domain. Unfortunately we can not transfer Nameservers on Wix, but as per instructions CNAME was updated and it has propagated as well(when i check on dnschecker). when I browse https://greenbamboopictures.com -> Got error “# This site can’t be reached”

When I browse https://www.greenbamboopictures.com -> got error “# This site can’t provide a secure connection. www.greenbamboopictures.com uses an unsupported protocol.”

Can someone help on how to resolve this?


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KFSys
Site Moderator
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February 29, 2024

Heya @vineetbhargava,

Your root domain is working as it doesn’t have a DNS record however www.greenbamboopictures.com is.

ping greenbamboopictures.com
ping: greenbamboopictures.com: No address associated with hostname

ping www.greenbamboopictures.com
PING gbnew-4mnns.ondigitalocean.app (172.66.0.96) 56(84) bytes of data.
64 bytes from 172.66.0.96 (172.66.0.96): icmp_seq=1 ttl=60 time=2.27 ms

Check that one here:

https://docs.digitalocean.com/products/app-platform/how-to/manage-domains/

Now all providers support the root CNAME DNS records called CNAME flattering.

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