Website is down and I dont know why. Please help!!

September 3, 2019 180 views
DigitalOcean

Our website is down “Johnspainting.ca” I ran on website checker and it said server problems.

I am not sure what it is and what to do. I am very new to this and the back end of digital ocean so any help would help a million.

Urgent!!

Thanks!!

1 Answer

Hello,

This looks like a PHP error, you would need to start with checking your logs. On Ubuntu by default the PHP errors should be available at the Apache error log. You could find out the last errors by running this command:

tail -30 /var/log/apache2/error.log 

This should give you enough information to start your troubleshooting.

Feel free to share the logs here as well if you are not sure.

Regards,
Bobby

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