Question

Website is down and I dont know why. Please help!!

Our website is down “Johnspainting.ca” I ran on website checker and it said server problems.

I am not sure what it is and what to do. I am very new to this and the back end of digital ocean so any help would help a million.

Urgent!!

Thanks!!


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hello,

This looks like a PHP error, you would need to start with checking your logs. On Ubuntu by default the PHP errors should be available at the Apache error log. You could find out the last errors by running this command:

tail -30 /var/log/apache2/error.log 

This should give you enough information to start your troubleshooting.

Feel free to share the logs here as well if you are not sure.

Regards, Bobby