Question

website stopped to work

Hello Team,

I was configuring SSL lets encrypt certificate for my website but my website stopped to work http://prntscr.com/q3q1fc . when I try to start server it is giving error of

Job for apache2.service failed because the control process exited with error code. See “systemctl status apache2.service” and “journalctl -xe” for details.

Please help me.


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hello, @Web1developer

Can you please make sure that your IP address is not blocked from the Firewall?

Let me know how it goes.

Regards, Alex

Welcome to Ubuntu 18.04.2 LTS (GNU/Linux 4.15.0-70-generic x86_64)

System information as of Fri Nov 29 15:53:17 UTC 2019

System load: 0.0 Processes: 107 Usage of /: 6.7% of 77.36GB Users logged in: 0 Memory usage: 9% IP address for eth0: 142.93.65.42 Swap usage: 0%

  • Canonical Livepatch is available for installation.

68 packages can be updated. 0 updates are security updates.


Welcome to DigitalOcean’s One-Click WordPress Droplet. To keep this Droplet secure, the UFW firewall is enabled. All ports are BLOCKED except 22 (SSH), 80 (HTTP), and 443 (HTTPS).

In a web browser, you can view:

On the server:

  • The default web root is located at /var/www/html
  • The MySQL root password and MySQL wordpress user password are saved in /root/.digitalocean_password
  • The must-use WordPress security plugin, fail2ban, is located at /var/www/html/wp-content/mu-plugins/fail2ban.php
  • Certbot is preinstalled. Run it to configure HTTPS. See http://do.co/wordpress1804#enable-https for more detail.

IMPORTANT: After connecting to the Droplet for the first time, immediately add the WordPress administrator at http://142.93.65.42.

For help and more information, visit http://do.co/wordpress1804


To delete this message of the day: rm -rf /etc/update-motd.d/99-one-click You have mail. Last login: Fri Nov 29 15:36:37 2019 from 182.72.34.186 root@TESTRAMAN:~# journalctl -xe – Defined-By: systemd – Support: http://www.ubuntu.com/support

– Unit UNIT has finished starting up.

– The start-up result is RESULT. Nov 29 15:53:17 TESTRAMAN systemd[14573]: Reached target Basic System. – Subject: Unit UNIT has finished start-up – Defined-By: systemd – Support: http://www.ubuntu.com/support

– Unit UNIT has finished starting up.

– The start-up result is RESULT. Nov 29 15:53:17 TESTRAMAN systemd[1]: Started User Manager for UID 0. – Subject: Unit user@0.service has finished start-up – Defined-By: systemd – Support: http://www.ubuntu.com/support

– Unit user@0.service has finished starting up.

– The start-up result is RESULT. Nov 29 15:53:17 TESTRAMAN systemd[14573]: Reached target Default. – Subject: Unit UNIT has finished start-up – Defined-By: systemd – Support: http://www.ubuntu.com/support

– Unit UNIT has finished starting up.

– The start-up result is RESULT. Nov 29 15:53:17 TESTRAMAN systemd[14573]: Startup finished in 32ms. – Subject: User manager start-up is now complete – Defined-By: systemd – Support: http://www.ubuntu.com/support

– The user manager instance for user 0 has been started. All services queued – for starting have been started. Note that other services might still be starting – up or be started at any later time.

– Startup of the manager took 32395 microseconds. Nov 29 15:53:18 TESTRAMAN kernel: [UFW BLOCK] IN=eth0 OUT= MAC=86:d4:dc:a9:3a:64:c0:42:d0:39:2c:30:08:00 SRC=152.67.1.55 DST=142.93.65.42 LEN=40 TOS=0x00 PREC=0x00 TTL= Nov 29 15:53:23 TESTRAMAN kernel: [UFW BLOCK] IN=eth0 OUT= MAC=86:d4:dc:a9:3a:64:64:c3:d6:0b:ef:f0:08:00 SRC=185.156.73.38 DST=142.93.65.42 LEN=40 TOS=0x00 PREC=0x00 TT lines 2504-2545/2545 (END)

Hello, @Web1developer

Can you please provide me with the output of the journalctl -xe command?

Regards, Alex