Question

websites redirecting

my three websites that am currently hosting on digital ocean are redirecting to captacha “PRESS THE “ALLOW” BUTTON TO VERIFY YOU’RE HUMAN!”. when trying to access it from browsers like google,brave and firefox.

what could be the problem and how can i solve it.


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Thanks for answering, I will do it as you said.

KFSys
Site Moderator
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November 4, 2023

Heya,

Can you post some of the websites to confirm my theory? This often involves tech support scams that mimic alerts from software like Windows Defender, misleading users into thinking their system is infected and prompting them to call a fake help line. The redirection to a captcha page you’re experiencing could be related to such malicious activities. The attackers could be using the web hosting service’s infrastructure to redirect traffic to these scam pages.

To resolve the problem, you should:

  1. Review your website’s code and server logs: Check for any unusual scripts or changes that you did not authorize.
  2. Update your applications: Ensure that all web applications you are hosting are updated to their latest versions, as updates often include security patches.
  3. Scan for malware: Use a reputable web security tool to scan your websites for malware.
  4. Implement security measures: Such as web application firewalls (WAFs), to help protect your websites from malicious traffic and vulnerabilities.
alexdo
Site Moderator
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November 3, 2023

Hello @f98c34fb761c44db97b86ff0cb943d

In the first place, if you’ve made any recent changes like enabling plugins or activating a captcha verification, you can start with reverting those changes.

  • Review your website content and third-party scripts. Sometimes, specific content or scripts (such as advertisements or trackers) can trigger these security measures. Temporarily disable or review third-party scripts to see if they are causing the issue.

  • If all websites are hosted on a single droplet, make sure that your website code is not compromised. Malicious code or unwanted redirects could trigger these browser security features. Scan your website files and server for any malware or unauthorized changes.

  • Ensure that your DNS settings are correctly configured. If the DNS records are pointing to the correct IP address, and there are no unusual DNS changes, it’s less likely to be a DNS-related issue.

  • Sometimes browser extensions or add-ons can interfere with website functionality. Test your websites in an incognito or private browsing window, which typically disables extensions.

Hope that this helps!

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